Privacy Policy

1. Information We Collect

At Friend's Telecom, we collect information to provide better services to all our users. This includes:

• Personal Details: Name, email address, phone number, and shipping address when you place an order.
• Payment Information: Securely processed payment details via our verified partners (bKash, Nagad, etc.).
• Usage Data: Information about how you interact with our website to improve your experience.

2. How We Use Your Information

We use the information we collect for various purposes:

• To process and deliver your orders accurately.
• To provide customer support and respond to your inquiries.
• To send you updates about your order status and promotional offers (if opted in).
• To prevent fraud and maintain the security of our platform.

3. Information Sharing

We do not share your personal information with companies, organizations, or individuals outside of Friend's Telecom except in cases such as delivery partners (to ship your items) or legal requirements by the government of Bangladesh.

4. Your Rights

You have the right to access, update, or delete your personal information at any time through your account settings or by contacting our support team.

5. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze our traffic. You can manage cookie settings in your browser at any time.

6. Contact Us

If you have any questions about our Privacy Policy, please contact us:
Email: help.frtel@gmail.com
Phone: +880 1343-159931