About Friend's Telecom
Your trusted destination for genuine electronics and gadgets. We're committed to bringing you the best products at the best prices with exceptional service.
Our Story
Founded in 2015 with a simple mission: to make quality Apple and Samsung products accessible to everyone in Bangladesh. Friend's Telecom has grown into one of Dhaka's most trusted electronics retailers, specializing in genuine iPhones, iPads, MacBooks, and Samsung devices.
We believe in transparency, fair pricing, and exceptional customer service. Our team of tech enthusiasts carefully selects products from the world's best brands to bring you devices that enhance your digital life.
Based in Bashundhara City, Dhaka, we serve thousands of customers across Bangladesh — delivering not just products but experiences that matter. Every device we sell comes with our promise of authenticity, official warranty, and reliable after-sales support.
By The Numbers
10K+
Happy Customers
50K+
Products Delivered
10+
Years in Business
20+
Brand Partners
Our Values
Customer First
We prioritize customer satisfaction above everything else, ensuring the best shopping experience.
Quality Guaranteed
All our products are 100% genuine with manufacturer warranty and quality assurance.
Fast Delivery
Express delivery options available with real-time tracking for all orders.
24/7 Support
Our dedicated support team is available round the clock to assist you.
Our Team
CEO & Founder
Visionary Leadership
Leading Friend's Telecom with a passion for genuine products and exceptional customer service.
Operations Manager
Seamless Operations
Ensuring smooth delivery and logistics across Dhaka and beyond.
Customer Care Lead
Customer Satisfaction
Building lasting relationships with our valued customers every day.
Product Manager
Quality Curation
Selecting the best devices from Apple, Samsung, and other trusted global brands.
Our Mission
To democratize access to quality technology across Bangladesh by providing genuine products, transparent pricing, and exceptional customer service that exceeds expectations.
Our Vision
To become the most trusted and customer-centric electronics retailer in Asia, known for authenticity, innovation, and unwavering commitment to customer satisfaction.
Why Choose Friend's Telecom?
100% Genuine Products
All products are sourced directly from authorized distributors and come with manufacturer warranty.
Best Prices Guaranteed
Competitive pricing with regular discounts, offers, and loyalty rewards for our valued customers.
Fast & Reliable Delivery
Same-day, express, and standard delivery options with real-time tracking across Bangladesh.
Excellent Customer Support
24/7 dedicated support team ready to help with any questions or concerns.
Hassle-Free Returns
7-day return policy with free pickup and quick refund processing.
Flexible Payment Options
Multiple payment methods including bKash, Nagad, cards, bank transfer, and EMI options.
Join Our Community
Become part of thousands of satisfied customers who trust Friend's Telecom for their Apple and Samsung needs.
Start Shopping